We're Here
in Your Language
Whether you have a quick question or you're ready to begin your journey — our multilingual team responds within 24 hours. Reach us any way that suits you best.
Choose How to Connect
Multiple channels, one team. Pick whatever is most convenient for you.
Instant messaging & voice calls
+852 97052875
Our most popular channel for international patients. Send photos, documents, and get a response typically within 2 hours during business hours.
Add us by ID or scan QR code
MedHubChina_Official
Preferred for patients already in China or with a WeChat account. Search our official ID to connect with a medical advisor directly.
Detailed inquiries & documents
shenou@mingdeyihui.cn
Best for sending detailed medical records, photos for assessment, or formal correspondence. We reply to all emails within 24 business hours.
International Phone
Speak directly with an advisor
+86 13694103800
Prefer a voice conversation? Call our Guangzhou headquarters. Our multilingual team is available during business hours, China Standard Time.
We respond in your language
Our team communicates fluently across 9 languages
We Are Here
to Help
Whether you have questions about procedures, want to explore surgeon profiles, or need a personalized cost estimate — our multilingual team is ready to assist you every step of the way.
Personalized Match
We review your case and shortlist 2–3 surgeons most suited to your goals.
Transparent Quote
Full itemized cost breakdown before any commitment. No surprises.
Your Privacy is Sacred
Medical information shared with MedHub China is encrypted and never sold or shared.
Joined by 2,400+ patients
from 47 countries
Find Us in China
Three offices across China's top medical cities — always close to our partner hospitals.
ShenZhen · 深圳
Office Information
Address (English)
Suite 4801, Ping An Finance Centre, 5033 Yitian Road, Futian District, Shenzhen 518000
深圳市福田区益田路5033号平安金融中心4801室
Phone
+86 755 8800 5566Office Hours
Mon–Fri: 9:00 AM – 6:00 PM CST
Walk-ins welcome with prior notice
Nearby Partner Hospitals
Your ShenZhen Advisors
Contact FAQ
Common questions about getting in touch with our team.
Via WhatsApp or WeChat, we typically respond within 2 hours during business hours (Mon–Sat, 8 AM–10 PM CST). For email enquiries, we guarantee a response within 24 business hours.