How It Works
How It Works

Your Journey
Step by Step

From your first message to us, to your final post-op check — here's exactly how we support your medical trip to China, from start to finish.

Complete Journey

10 Steps to Your Transformation

A detailed walkthrough of every stage — so you know exactly what to expect, every step of the way.

Phase 1 · Before You Travel

Phase 2 · In China

Phase 3 · After You Return Home

Initial Enquiry & Free Consultation
Phase 1
01Day 1

Initial Enquiry & Free Consultation

Fill out our enquiry form or contact us via WhatsApp/WeChat. A medical advisor will respond within 24 hours to discuss your goals, health history, and desired procedures.

Submit enquiry form or message us directly
Receive a welcome call or message from your advisor
Share photos and medical history (securely)
Discuss budget range and timeline preferences

Pro tip: Be as detailed as possible about your goals — this helps us find the most suitable surgeon for your case.

Who Supports You

Your Dedicated
Support Team

When you choose MedHub China, you're not just getting a doctor — you're getting an entire professional team dedicated to making your medical journey safe, smooth, and stress-free.

9 Languages Spoken
24/7 On-Call Support
Fully Verified Team
Who Supports You

Medical Advisor

Your first point of contact. Reviews your case, answers questions, and is your advocate throughout the entire process.

On-Site Escort

Accompanies you physically to every hospital visit in China. Bilingual, knowledgeable, and always by your side.

Medical Interpreter

A certified medical interpreter who ensures every word between you and your surgeon is communicated precisely.

Travel Coordinator

Handles all logistics: visa paperwork, flight recommendations, hotel bookings, and airport transfers.

Beyond Medical Care

We Take Care of
Every Detail of Your Stay

Your medical journey is about more than the procedure itself. From personalized meals to city exploration, daily transport, and family coordination — we handle the life around your surgery so you can focus fully on healing.

Personalized Dining & Nutrition

Personalized Dining & Nutrition

Post-operative nutrition matters. We arrange customized meals tailored to your recovery stage, dietary restrictions, and cultural preferences — including halal, vegetarian, allergen-free, and doctor-recommended healing diets.

Post-op healing mealsHalal & kosherVegetarian & veganAllergy-safeCultural cuisine
Light City Exploration

Light City Exploration

Between pre-op consultation and surgery day, or during light-recovery walks, we offer curated gentle city tours. Discover local culture, peaceful gardens, and scenic spots — always paced to your comfort and doctor's guidance.

Gentle walking toursCultural landmarksGarden visitsShopping districtsPaced to your recovery
Shopping & Supply Assistance

Shopping & Supply Assistance

Need wound-care supplies, recommended skincare, compression garments, or health supplements? Your escort accompanies you to trusted pharmacies and wellness stores, ensuring you get exactly what your surgeon recommends.

Pharmacy escortWound care suppliesPost-op skincareCompression garmentsSupplement guidance
Daily City Transfers

Daily City Transfers

Beyond airport pickup, we provide daily door-to-door transfers between your hotel and the hospital — as well as any medical appointments, recovery check-ups, or pharmacy visits. No navigating unfamiliar transit alone.

Hotel-to-hospital dailyMedical appointment runsPharmacy & supply tripsComfortable private vehicleFlexible schedule
Family & Companion Coordination

Family & Companion Coordination

Traveling with a partner, parent, or friend? We coordinate companion accommodation, hospital visitor access, and shared activities — so your loved ones are comfortable and informed throughout your journey.

Companion accommodationHospital visitor accessShared meal plansCity guide for companions24/7 family updates

All lifestyle services are included in Premium and Elite concierge packages. Basic package includes essential transfers and standard meal coordination only.

2,400+

International Patients Served

18+

Partner Hospitals in China

9

Languages Supported

98.2%

Patient Satisfaction Rate

We Operate in China's Top Medical Cities

Our partner hospitals are concentrated in China's four top-tier medical hubs, offering access to the country's very best specialists.

Beijing

Beijing

北京

Partner Hospitals

  • Peking Union Medical College Hospital
  • Beijing Xiehe Medical Center
  • Capital Medical University Hospital
Shanghai

Shanghai

上海

Partner Hospitals

  • Shanghai Ninth People's Hospital
  • Ruijin Hospital
  • Huashan Hospital Fudan University
Guangzhou

Guangzhou

广州

Partner Hospitals

  • Sun Yat-Sen University Cancer Center
  • Guangzhou Fuda Hospital
  • Southern Hospital Guangdong
Shenzhen

Shenzhen

深圳

Partner Hospitals

  • Shenzhen People's Hospital
  • Peking University Shenzhen Hospital
  • Shenzhen Second People's Hospital
FAQ

Common Questions

Everything you need to know before booking your medical journey to China.

Yes — China's top-tier hospitals (Grade AAA) operate under strict national medical regulations. Our partner institutions are accredited and our surgeons hold national board certifications. We only work with hospitals that have proven international patient experience and meet the highest safety standards.

Still have questions?

Chat with Our Team

Need a Medical Companion?

MedHub China · Online

We provide bilingual accompaniment at China's top hospitals — no language barriers, no confusion about processes.

Contact Us
Talk with Us